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January 24 2012

O'Reilly Radar 01/24/12: Info overload vs over-consumption

Below you'll find the script and associated links from the January 24, 2011 episode of O'Reilly Radar. An archive of past shows is available through O'Reilly Media's YouTube channel and you can subscribe to episodes of O'Reilly Radar via iTunes.


Do you suffer from information overload?

If so you may be surprised to learn that Clay Johnson, author of "The Information Diet," believes that consumption — not overload — is the source of our information problems. My interview with Johnson is coming up in just a moment.

Also in this episode of O'Reilly Radar:

We take a look at top stories recently published across O'Reilly's platforms.

And O'Reilly's Alex Howard sits down with San Francisco mayor Ed Lee to discuss open data, open government, and bridging the digital divide.


The Radar interview: Clay Johnson

Coming up next in the Radar interview, "Information Diet" author Clay Johnson explains the difference between information overload and information over-consumption.

Radar top stories

Up next we take a look at some of the top stories recently published across O'Reilly's platforms.

Alistair Croll says the information economy is giving way to something new: the feedback economy. Alistair notes that the efficiencies and optimizations that come from constant feedback will soon become the norm for businesses and governments. Read the post.

In his piece, "Epatients: The hackers of the healthcare world," Fred Trotter explains what an epatient is — the "e" stands for "empowered" — and he offers a collection of epatient resources and first steps. Read the post.

Finally, Strata chair Edd Dumbill looks at the five key themes that will define the data world in the months ahead. Edd expects to see developments in streaming data frameworks and data marketplaces, along with a maturation in the roles and processes of data science. Read the post.

Links to these stories and other resources mentioned during this episode are available at radar.oreilly.com/show.


Radar video spotlight

At his recent swearing-in ceremony, new San Francisco major Ed Lee noted:

"We in government should not be afraid of disruption. We should embrace it."

In the following interview, conducted at Web 2.0 Summit last fall, you'll learn how Lee and San Francisco are putting that disruption to use through open data and open government.

Closing

Just a reminder that you can always catch episodes of O'Reilly Radar at youtube.com/oreillymedia and subscribe to episodes through iTunes.

All of the links and resources mentioned during this episode are posted at radar.oreilly.com/show.

That's all we have for this episode. Thanks for joining us and we'll see you again soon.

November 29 2011

Don't blame the information for your bad habits

We assign blame for our overconsumption in odd ways. Gulp down one too many cupcakes and that's 100% on you. Yet, if you're overwhelmed by the fire hose/deluge/tsunami of information, blame must be placed elsewhere: on those glutton-minded information sources or the overall degradation of society or ... anywhere really, as long as it doesn't reflect back on your own lack of control. Information overload seems to always be someone else's fault.

Clay Johnson (@cjoh), author of the forthcoming book "The Information Diet," believes the information overload problem is actually an information consumption problem. In the following interview, Johnson explains how reframing the issue around consumption and taking ownership of our info intake are the keys to finding information balance.

Is "information overload" the wrong term?

Clay JohnsonClay Johnson: Information overload is the wrong term because it blames the information. That doesn't make any sense because information isn't something that can make decisions or be malicious. Information is something that informs decisions, and those decisions are made by people. We never say someone suffering from obesity is suffering from food overload. Bad food is manufactured by companies that are being run by people, being distributed by companies that are run by people, and being purchased with money from people. Spend a night in a room with a bucket of fried chicken, and provided you don't eat it, your cholesterol is unlikely to change.

Because of this mistake in how we look at the problem, we're unable to fix it. Information overload's message is, "put these tools on your computer, and you'll better manage the information." This kind of practice would be like trying to go on a food diet by buying a different kind of refrigerator, or trying to become a professional athlete by relying solely on the purchase of running shoes. The problem is, we don't need to manage the information. We need to manage our consumption of it.

In other words, we don't suffer from information overload — we suffer from information overconsumption and poor consumption habits. The solution is just as simple as a successful food diet. It's about building habits and healthy choices for yourself, and sticking to it.

Why do we place blame on the information itself?

Clay Johnson: Information is different from the three things we need to consume to survive: food, water, and air. Without getting too mystical, food, water and air are made out of matter, but information is ethereal and comes at us from everywhere. Information is much harder to think of as something we consciously consume.

It's certainly easier to blame the information than it is to take responsibility for our consumption. It's also easier to worry about the economic system that we've set up that values information that affirms our beliefs, makes us feel good, or terrifies us rather than pursue information that informs us and empowers us to make smart decisions. It's just easier to think about a bogeyman than it is to be consciously aware of our consumption.

What are the physical and mental effects of information overconsumption?

Clay Johnson: The book starts out with what I think are the two examples of information overconsumption, and the biggest problem I'm trying to solve in writing it: an electorate that's massively disconnected from the mechanics of their government. In front of the White House in 2009, I saw someone holding a sign over his head that said "Keep your Government Hands off my Medicare." Shortly thereafter, I saw someone else holding a sign over his head in front of the (now closed) Walter Reed Army Hospital that said "Enlist Here to Die for Halliburton."

Now, neither of these signs made any sense: you're not going to be able to keep government's hands off of a government-run program, and nobody enlists to join the Army at an Army hospital. But after speaking with some of the people behind these sorts of messages, they didn't come across as stupid. Medicare man, for instance, spoke with me for about 45 minutes about the creation of the Federal Reserve Bank in Jekyll Island, Ga., and he could name the first 10 amendments of the Constitution. It made me think that there's probably a form of ignorance out there that results from the consumption of information rather than the lack of it. And sure enough, when you look at our history through that lens, you can see a lot of problems — from the tobacco debates of the late 20th century to the climate change and vaccination debates of today.

In other words, information overconsumption can make democracy less scalable. Thomas Jefferson said, "If a nation expects to be ignorant and free, in a state of civilization, it expects what never was and never will be." Information overconsumption can cause as much ignorance as a lack of education.

Overconsumption has all kinds of other individual consequences — cognitive ones like a poor sense of time and shortened attention spans, or social ones like shallower relationships. Let's not forget the physical ones — stress, hypertension and sedentary lifestyles are nothing to laugh at. We're not sedentary because we're silently meditating. We're sedentary, usually, because we're consuming too much information.

The Information Diet — Just as junk food can lead to obesity, junk information can lead to a new form of ignorance. This book provides a framework for consuming information in a healthy way, by showing you what to look for, what to avoid, and how to be selective. In the process, author Clay Johnson explains the role information has played throughout history, and why following his prescribed diet is essential in today's information age.

What are the first steps you should take to address information overconsumption?

Clay Johnson: Step one is measurement. Just like with food, it's a good idea to get a non-obsessive look at how much you're consuming. Count the stuff that requires effort for you to consume — anything that involves a power button, page, switch, tap or click. There seem to be all kinds of gadgets that track when you sleep and how well you sleep these days, but not that many that help you when you're awake. On your computer, you can use a service like RescueTime that will count everything you consume. When you're not in front of a computer, keep a little media journal.

Step two is to cut cable TV. Going on an information diet with a high-end cable sports package is like trying to go on a diet while subscribing to a daily fried chicken and ice cream delivery service. Cutting cable does two things: it reduces your exposure to advertising (probably the junkiest of all information) and reduces your ability to "couch surf." Plus, it's just cheaper. You'll save a lot of money going Internet-only and getting your television through Netflix, Hulu, iTunes and Amazon.

Step three is to adjust your consumption habits. Just like with food, it's good to go local. Start your media consumption with the things that are the most local to you: your closest family and friends, then your local and professional communities, then national issues, then international. Too often we focus more on the issues of Washington or the world when it's our local school boards and state legislatures that make the decisions that affect us most.

Step four is to fix your computer. Try and get rid of anything with a number by it. Your inbox number, all those notifications that pop up, that little red box for notifications on Google+, even the stuff that might be popping up to tell you when a song is playing. Get rid of them. End the battle for your attention on your computer. It's your computer, not Google's, not Microsoft's, not Facebook's. Yet these guys seem in a constant battle for getting in front of your eyes every waking moment. I put together a list of tips and resources to help rid your system of notifications.

Step five is, again just like with food, to not consume information that would be unrecognizable to your grandparents. Avoid highly processed stuff and go straight to sources. Actively avoid news articles that don't empower readers or viewers with the source materials (so few do) and seek out source materials for yourself.

How do you know when you've got information consumption under control?

Clay Johnson: When I first put myself on this kind of diet, especially after removing the ads and notifications of my life, it was as though I lost weight. It's like being in a room with a really noisy air conditioner — you don't realize you're suffering, but you breathe a sigh of relief when the the air conditioner turns off.

Unfortunately this only lasts a few minutes before your brain starts wondering when it's going to get its next dopamine hit. But keep at it. For me, after about a year of being on an information diet, I find I have more time for my wife and family, I'm better at my work, and I have less stress overall.

This interview was edited and condensed.

Photo of Clay Johnson by Joi Ito.

Related:

October 31 2011

October 28 2010

Four short links: 28 October 2010

  1. Exploring Computational Thinking (Google) -- educational materials to help teachers get students thinking about recognizing patterns, decomposing problems, and so on.
  2. TimeMap -- Javascript library to display time series datasets on a map.
  3. Feedly -- RSS feeds + twitter + other sites into a single magazine format.
  4. Attention and Information -- what appears to us as “too much information” could just be the freedom from necessity. The biggest change ebooks have made in my life is that now book reading is as stressful and frenetic as RSS reading, because there's as much of an oversupply of books-I'd-like-to-read as there is of web-pages-I'd-like-to-read. My problem isn't over-supply of material, it's a shortage of urgency that would otherwise force me to make the hard decisions about "no, don't add this to the pile, it's not important enough to waste my time with". Instead, I have 1990s books on management that looked like maybe I might learn something .... (via Clay Shirky on Twitter)

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